FAQ

Where is the Zea collection made?

All Zea pieces are proudly handmade in our workshop in Moka, Mauritius! We are a 100% local company, employing a team of highly skilled Mauritian jewelers. Zea is also a proud member of the Made in Moris team.

Can I bring my jewellery back for cleaning?

Yes! We offer a cleaning service on all pieces purchased from us. If they aren’t looking as fresh as they once did, our workshop offers a full spa treatment for only Rs 200.- per piece. Should you have three pieces to clean, we will offer you the third for free!

Do you offer a repair service?

Yes, we offer a repair service on all Zea pieces. The cost will depend on the severity of the repair. You will be informed of the costs before we start.

What ring sizes do you offer?

As all Zea rings are produced in our workshop, we are able to produce them in all sizes for you. Should your ring size not be in stock, it will be made for you on order.

Do you deliver?

We offer a complimentary delivery service in Mauritius and to Rodrigues via registered post. Payment is made either by Juice or bank transfer. Once payment has been received, your order will be processed and sent to your postal address as quickly as possible. You will be kept informed of the whereabouts of your order throughout the whole process.

Can I order online?

You can place your order via email or via Facebook messenger. You can also contact us on our WhatsApp number.

What is the jewellery made of?

Our collection is made of solid sterling (925) silver (not just a plated coating).

What is your delivery time for orders?

Our delivery time for orders lies between approximately 1 – 10 days, depending on stock availability and what is ordered.

What type of packaging do you offer?

Every silver piece purchased is accompanied by a black Zea pouch and a pink paper bag. Gold pieces as well as engagement and wedding rings are sold with a box. We do not offer gift wrapping.

 

Do you offer engraving?

Yes! We do offer an engraving service between Rs 200 – Rs 400/piece, depending on the complexity of the engraving.

Can I leave my jewellery on to shower?

Yes please! Keeping your jewellery on when showering allows it to be rinsed and washed as well. Do however avoid direct contact with abrasive and strong soaps and shampoos.

Do you offer gift vouchers?

Yes we do! With no minimum spending amount, it’s the perfect way of offering someone a gift from Zea when you’re unsure of what they would prefer.